Shipping
We ship worldwide from our warehouse in Bahrain.
Rates
Delivery is a flat $20.00 per order, and free on orders over $150.00.
Processing and delivery
Orders are delivered 5–10 working days.
Orders are not dispatched or delivered on weekends or public holidays. During periods of high order volume, dispatch may take a few additional days. If your order will be significantly delayed, we will contact you by email.
Customs and duties
Orders shipped outside the GCC may attract import duties, taxes or clearance charges set by the destination country. These are the responsibility of the recipient and are not included in the price you pay us.
Delivery addresses
Please make sure your shipping address is correct before completing your order. Contact us immediately if you believe you entered an incorrect address — once an order is dispatched we may not be able to change it.
Orders returned to us because of incorrect address details, the recipient being unavailable, or no response to delivery attempts are treated as undeliverable. Delivery and restocking charges apply in those cases. A refund for the products may be issued once the items are returned in their original condition, excluding delivery charges.
Lost or stolen parcels
We are not responsible for parcels lost or stolen after delivery has been confirmed by the courier. If your tracking shows delivered but you have not received your order, contact us at support@capon.shop and we will help you open a claim with the carrier.
